Customer Testimonials

Bob Brown continues to take care of its customers with its quality employees. I continue to keep this delearship as my go to for over 10 years. However, it is people like Luke Torry and the service team at the Quick Lube who are striving to ensure complete care and support that really accentuate why. 10/10 will always recommend Bob Brown!

I recently had my truck in for some service work and while my truck was there, some damage was done to a wheel and tire while the technician was attempting to put my truck on a lift. My service advisor (Todd) called me and informed me of the damage, taking immediate ownership and responsibility for what had happened. The service manager (Shane) became involved along with the dealership president (Tim) and after some conversation they agreed to not only refinish my damaged wheel to like-new condition and replace the damaged tire, but also agreed to replace my other three tires ... Read More

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Google - Jun 13, 2025

I recently had my truck in for some service work and while my truck was there, some damage was done to a wheel and tire while the technician was attempting to put my truck on a lift. My service advisor (Todd) called me and informed me of the damage, taking immediate ownership and responsibility for what had happened. The service manager (Shane) became involved along with the dealership president (Tim) and after some conversation they agreed to not only refinish my damaged wheel to like-new condition and replace the damaged tire, but also agreed to replace my other three tires as well so that all my tires were the same age with like tread depth, all at no cost to me. I cannot say enough about their willingness to make things right to my satisfaction, and how important I feel my business is to them by going to this extent. I have been a customer for many years, and plan to continue taking my business there with the peace of mind that if things go wrong they will stand behind their work and their mistakes and do what it takes to make things right with their customers, as any equitable and honorable business should!

Mike H. Was what you would hope for in a car salesman. He is a Pro. Prepared. Honest. Friendly. No pressure, just made it an all around good experience. Would definitely recommend Mike a Bob Brown dealership.

I feel the service department was a little unorganized. It seemed to me it has too many cheifs and not enough....well you get it. Lol. The issue was resolved pretty quickly. In the end they did good work.

Can remember seeing your commercials on TV forever.

I owe the salesman Ben, my deepest thanks for the help with the car and finding a way to get it for me. I was on the way to a different dealership, and didn’t think I would be able to get my car from here, but still called anyway to see if I had any chance. Ben asked some questions and told me to come in so we could work on things together. He went above my own expectations and I couldn’t be more happy with the car! I would’ve been stuck paying more monthly for an ... Read More

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Google - Jun 4, 2025

I owe the salesman Ben, my deepest thanks for the help with the car and finding a way to get it for me. I was on the way to a different dealership, and didn’t think I would be able to get my car from here, but still called anyway to see if I had any chance. Ben asked some questions and told me to come in so we could work on things together. He went above my own expectations and I couldn’t be more happy with the car! I would’ve been stuck paying more monthly for an older car with more miles if I wouldn’t have simply made a phone call. I bought a 2020 Chevy Malibu, 78k miles, it’s one of my first purchases as an adult and I’m truly so happy. Ben and the gentleman in financing did a great job explaining everything to me, and the guy in financing even offered to help me when I’m ready to refinance my car in a year when my credit is better! Moral of the story: Don’t sell yourself short! Call and explore your options, it could change your life! Appreciate everyone at Bob Browns for the help.

Had a great experience at Bob Brown. Joshua Strait was a good dude to work with. Very easy to deal with. I was in and out of there in 2 hours with my new vehicle. Price was super fair. The finance guy was an easy person to work with also. I will definitely check them out the next time I'm looking for a vehicle. Thanks again Josh the easy transaction very much appreciated!

Brett in Sales and Tom in Finance were a pleasure to work with today and got me a great deal for my '26 Chevy Equinox. Brett was very helpful in selecting the vehicle and helping me through the process, and Tom played a critical role in getting me the right deal. Thank you Brett and Tom!

Mike did a great job! He is super friendly and very transparent with everything throughout the sale. Great crew to work with and I’ll be back again.

We purchased our Expedition from Bob Brown and had a great experience working with Barry, Nate and Tim! Barry was great at making sure we got into an SUV that we loved, with all the needs, within our budget. I had a few concerns after our purchase and Tim was great on communicating and getting our concerns taken care of promptly. Nate had great communication and customer service skills. He continued to work with us until we were satisfied, and had resolutions all the way around. Would recommend!!

Bob Brown Chevrolet was one of the best dealerships We ever dealt with. Dwayne Hill was courteous, friendly, and knowledgeable. Never felt pressured. The finance portion of the purchase was efficient and Quick. Finance manager, Dave made it seamless. Highly recommend!! Thank You!

Great experience; Just had a fantastic experience buying a new car from Bob Brown's dealership! The whole process was smooth and enjoyable, thanks in large part to the wonderful salesperson who assisted my wife and me Mike Holzman was absolutely hilarious and incredibly helpful throughout! We really appreciate him taking the time to answer all our questions and making sure we found the perfect vehicle for us. We ended up with a Traverse, and so far, it's been great! -The Day family

Just bought a blazer from here and I can’t thank Cody Shields enough for his assistance during the process. Incredibly helpful!

Have had a great experience at Bob Brown Chevrolet. Just leased my 2nd vehicle with them. Joe Koepke was top notch, very pleasant to work with, patient, answered my many questions, made suggestions to me to my benefit and treated me like family. I will recommend him to others.

I have worked with Ryan to purchase my vehicles on several occasions and he always makes the whole process easy. He will be my go to whenever I decide I want a new car.

Techs sloshed DEF around the filler area and down the side of my truck that dried into a chalky residue. Why? Carelessness? Indifference?

I had the absolute BEST experience possible at Bob Brown! Pat was beyond incredible from start to finish. I cannot say enough good things about him. I had some issues with the title of the car I was trading in. Joe & Pat helped me navigate that every step of the way. They made a stressful situation SO much easier! If you’re looking for a new car, I would highly recommend working with the team at Bob Brown! Thank you guys so, so much!! 🙂

I had been on a search for a specific Jeep Compass (2 had sold before I could look at them at other deslerships). When I contacted Bob Brown Chevrolet, Joe was super kind, he knew about the Compass and if he didn't he could get the information. I would definitely recommend buying a vehicle from here. Thanks Joe!!!

Clyde and his team was super helpful during our vehicle purchase. Definitely be coming back!!!

I bought a used Corvette this week from Bob Brown's Accessory location. Had a great experience. Mark Cresta was my guy. Very friendly and helpful, as was the rest of the staff. High quality vehicle, with other good used cars in the showroom. Prices are fair, service quick and reliable. Recommended!!

Collin Smith was a great help from beginning until the end. His customer service was outstanding and I highly recommend whoever is in the market for a new vehicle to work with him, you will not be disappointed. He is the perfect example for what Bob Brown stands for and their core values. My brother was in the market for a new vehicle and has been looking for a while. We found a 2019 Audi A6 on their lot and ended up buying it. This was one of the easiest and smoothest purchases we've experienced. Nate was the preowned manager ... Read More

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Google - Mar 30, 2025

Collin Smith was a great help from beginning until the end. His customer service was outstanding and I highly recommend whoever is in the market for a new vehicle to work with him, you will not be disappointed. He is the perfect example for what Bob Brown stands for and their core values. My brother was in the market for a new vehicle and has been looking for a while. We found a 2019 Audi A6 on their lot and ended up buying it. This was one of the easiest and smoothest purchases we've experienced. Nate was the preowned manager and Joe was our finance guy, both were beyond helpful and amazing to work with as well. Great job everyone, much appreciated!

Clyde was fantastic to work with. He made the process pleasant and quick! We highly recommend using him for all your auto purchasing needs!

Friendly and knowledgable employees. Nice showroom, very clean and modern. We loved working with Colin. And we love our new Trailblazer and all the cool features it has.

Pat C. and Tom in finance were terrific to work with. They were fair and made the entire process quick and easy, even when we threw a couple of curve balls at them! Thanks, guys!

If you're looking at a Chevy, go to this dealership, got great helpful people there!

Megan was excellent at the desk to help me get exactly what I needed. I heard about this awesome man named John as well. He does an amazing job at any task he gets told to do. Amazing service, give both of those lovely people a raise and I'll be a customer for life!

We have now purchased or leased 4 cars from Bob Brown Chevrolet due to the fantastic job that their salesman, Clyde Birks, does in matching us up with the correct car for our needs. He is very knowledgeable and is great with follow up. Our comfort level is extremely high when doing business with Bob Brown due to Clyde. We even referred our daughter and son in law to Clyde and they have purchased two cars with Bob Brown. The ease of doing business and knowing that we are getting the best deal available in the market is quite assuring and ... Read More

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Google - Mar 26, 2025

We have now purchased or leased 4 cars from Bob Brown Chevrolet due to the fantastic job that their salesman, Clyde Birks, does in matching us up with the correct car for our needs. He is very knowledgeable and is great with follow up. Our comfort level is extremely high when doing business with Bob Brown due to Clyde. We even referred our daughter and son in law to Clyde and they have purchased two cars with Bob Brown. The ease of doing business and knowing that we are getting the best deal available in the market is quite assuring and well worth the buying experience that use to be like a 10 round fight going back and forth between proposals with dealerships prior to us going to Bob Brown. I highly recommend Bob Brown and especially Clyde.

Sanel was great from start to finish. Thanks for getting my wife’s traverse back up and running.

I am posting this review for my parents who recently purchased a used Chevy Equinox from Alberto Freixas on Friday. They have been shopping for some time and stressing about buying a car. My brother gave him a call to let him know we found a car on their website that they were interested in. He asked when we would be in, which was about thirty minutes from talking him on the phone. When we pulled up, the car was parked up front, freshly washed looking great. Alberto was very informative about the history of the car, the specs and ... Read More

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Google - Mar 23, 2025

I am posting this review for my parents who recently purchased a used Chevy Equinox from Alberto Freixas on Friday. They have been shopping for some time and stressing about buying a car. My brother gave him a call to let him know we found a car on their website that they were interested in. He asked when we would be in, which was about thirty minutes from talking him on the phone. When we pulled up, the car was parked up front, freshly washed looking great. Alberto was very informative about the history of the car, the specs and what the shop had performed to the vehicle after bringing it in on trade. He was super low pressure and a breathe of fresh air as he did not play any of the “used car lot” games. Very professional and courteous. Alberto was very mindful and fair, and he definitely made the buying experience a positive. Mom says she would definitely buy from him again. Thank you again Bob Brown PreOwned, and especially Alberto for taking great care of my parents in their car purchase. We will definitely recommend you to all of our friends that are car shopping.

(Translated by Google) Works well here (Original) Работает хорошо тут

My experience at Bob Brown Chevrolet yesterday was truly exceptional. Cole Ramirez did an outstanding job finding the exact car we wanted. Tom in finance gave us a great deal and made our transaction very simple. Will be returning to them when we need another vehicle. Fun guys to work with.

This was the best experience I’ve had with a car dealership. Typically, car dealerships tend to add on unnecessary products or try to push items that aren’t needed, but Bob Brown Chevrolet made the car-buying process incredibly smooth, and I didn’t even need to haggle. They had their car priced $300 below Kelley Blue Book and were even cheaper than Carvana on similar vehicles by about $100. It's important to keep in mind that if you buy from Carvana, you’ll also need to pay a shipping fee in most cases, which can range from $700 to $2,000. In reality, ... Read More

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Google - Mar 2, 2025

This was the best experience I’ve had with a car dealership. Typically, car dealerships tend to add on unnecessary products or try to push items that aren’t needed, but Bob Brown Chevrolet made the car-buying process incredibly smooth, and I didn’t even need to haggle. They had their car priced $300 below Kelley Blue Book and were even cheaper than Carvana on similar vehicles by about $100. It's important to keep in mind that if you buy from Carvana, you’ll also need to pay a shipping fee in most cases, which can range from $700 to $2,000. In reality, their price is about $800 to $2,100 higher than this dealership’s pricing. The buying experience was excellent. The salesperson I worked with, Logan, was never pushy. He simply presented the information, and if I wanted the car, great, and if not, he fully understood. I would definitely recommend this dealership for any one looking into a used or new car.

The last time I took my car in shane the manager helped me out tremendously. I appreciate the workers who have worked on my car.

Jason Christensen was awesome! Highly recommend contacting him if you need any help with buying a new car 🙂

Went in for a 4-wheel alignment service and honestly I’m very impressed and happy to say that I will be back with the rest of my vehicles for service work. I liked how right away after driving into the service department I was greeted by Sanel he was very kind and helpful and actually made conversation with me! Most places don’t even try to make conversation at all so that was very nice! Shane was very helpful as well he made it quick and easy for what I was there for! No if or buts just straight to ... Read More

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Google - Jan 31, 2025

Went in for a 4-wheel alignment service and honestly I’m very impressed and happy to say that I will be back with the rest of my vehicles for service work. I liked how right away after driving into the service department I was greeted by Sanel he was very kind and helpful and actually made conversation with me! Most places don’t even try to make conversation at all so that was very nice! Shane was very helpful as well he made it quick and easy for what I was there for! No if or buts just straight to it! I was in and out of there within less than 2 hours which is amazing! I’ve been to Karl’s Chevrolet since it’s closer by me and they had me there for 4 hours to do an alignment… I scheduled at about 10:30 and was there sitting for about until 2pm.. the fact that these guys got me out of there before Karl’s just means this dealership is very knowledgeable and quick knowing their customers need places to be! Anyways the alignment is awesome no shakes and steering wheel is centered. My car is a Subaru and even the Subaru dealership in town doesn’t get the alignment this spot on… I’m impressed, I will be back for more services.

I just wanted to give a shout out to Collin Smith!! We initially talked to Collin when trying to decide what mid size SUV would be a good fit for my wife. Though we didn't end up buying from him for her new vehicle, we went back for my new truck! Collin was on the ball through the entirety of both of our purchase inquiries!! He even followed through with the after purchase stuff that I wanted done to my new truck, he even picked it up and delivered it back to me personally!! This kind of customer service ... Read More

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Google - Jan 31, 2025

I just wanted to give a shout out to Collin Smith!! We initially talked to Collin when trying to decide what mid size SUV would be a good fit for my wife. Though we didn't end up buying from him for her new vehicle, we went back for my new truck! Collin was on the ball through the entirety of both of our purchase inquiries!! He even followed through with the after purchase stuff that I wanted done to my new truck, he even picked it up and delivered it back to me personally!! This kind of customer service is a lost art, but not with him!! Great job sir!! Thank you!!!!

Shane & Bob in service department got me back on the road short notice after a breakdown 7 hours from home. 👍🏻

I recently bought a pre-owned vehicle from Ben at Bob Brown and when I first saw the truck there were a few things I asked him if could be done to it. When I came back to buy it he had gone way beyond and made my truck the purchase of a lifetime. Thanks Ben. If I ever decide to buy another pre-owned vehicle it will be from you guys at Bob Brown. I'll drive the 700 miles to your dealership because, to me, you are my Chevrolet professionals.

I always go to Brock when I want to buy. He’s been with Bob Brown for many years and truly cares. He’ll take care of you after the sale too. Art is always great in making sure paperwork is in order and is careful to check your warranty and keep you informed. Love the video they send of the mechanic showing you exactly what repairs are needed. The place is SO clean

Barry and Bob Brown went out of their way to assist us in purchasing our new vehicles. Barry was very professional and was prompt with communications from the beginning to the end. They found exactly what we were looking for, in our price range. We couldn't be happier and will definitely be repeat customers!

Bob Brown Chevrolet I am starting this review with the update. Bob Brown had my vehicle 2 times, for a total of 27 days to fix what a text from Shane said is "a $22 sensor" What Bob Brown and Shane have forgotten is it's not just a $22 sensor. It's piece of mind, it's a relationship, it's having a reliable vehicle for this mom to get to and from a job that makes ends meet. It's putting your trust in a company that they have your family, your job, and your piece of mind at heart. ... Read More

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DealerRater - Jan 24, 2025

Bob Brown Chevrolet I am starting this review with the update. Bob Brown had my vehicle 2 times, for a total of 27 days to fix what a text from Shane said is "a $22 sensor" What Bob Brown and Shane have forgotten is it's not just a $22 sensor. It's piece of mind, it's a relationship, it's having a reliable vehicle for this mom to get to and from a job that makes ends meet. It's putting your trust in a company that they have your family, your job, and your piece of mind at heart. I will be picking up my vehicle this morning, against my wishes. I was hopeful that they would buy the vehicle back so I can take my business elsewhere, but they are not willing to do that, nor are they willing to trade for a comparable vehicle so I can have an ounce of trust in the vehicle (and the company) that supports my family and gets my children to and from their daily activities. ** If you are thinking about buying a vehicle here, I would HIGHLY RECOMMEND researching the PCV issues with GM products)** I posted reviews on multiple websites on 1/15 and that prompted Shane to reach out and ask me to remove them. I removed them hopeful that they would be willing to work with me. Their resolution is to make a loan payment for me for the time that I was making payments but didn't have the vehicle in my possession (2 monthly payments, I will update if this happens) Below is the review of Bob Brown and his staff. ****** I bought a 2023 Chevy Blazer on 11/11/24 (it's still under full warranty). The SES light came on 12/7/24. I took the vehicle to O'Reilly's and had it scanned to see what was wrong before I called Bob Brown's. It scanned that it has an issue with the crankshaft sensor. I called BBs (Bob Brown's), told them what the scan said and made an appointment. They got my vehicle in on 12/18, and gave me a loaner. I left the scan sheet on the passenger seat so they could see it. When I picked up the car on 12/24 I asked what was fixed and the lady said "the purge pump was faulty". I don't know a whole lot about vehicles, I assumed that it was part of the crankshaft, and I left. By the time I got back to Altoona (about 15 miles away) the SES light was back on. I called BBs and let them know my SES light was back on. Per their request, I had my vehicle scanned again. The scan came back with the EXACT same code as 12/7. I called back and told them that it was the same thing that I just had it in for. They asked if I could return my vehicle again. I brought it back to BB on 12/27. On News Year's Eve BB called me and let me know that the plates on my loaner vehicle were going to expire January 1st (the next day), and that I needed to bring my loaner vehicle in that day to get new plates. I told him that there was a 100% chance that that wasn't happening, they had the entire year to plan this, and if they would have fixed it correctly the first time, I wouldn't have a loaner anymore. They did make arrangements to deliver the plates to my house after I questioned their lack of organization. Heads up, if you purchase from BB, they are unorganized and they do not listen to their customers. I guess I'm thankful that they discovered something else was wrong with my vehicle (the purge pump) so it was fixed. I would go out of my way to avoid BB for new or used vehicles.

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Battery check showed need for new battery. Replacement went well. Technician saw TPMS light on and asked if I wanted it replaced. I declined. He said that because the battery had been removed and replaced, and not all four sensors were in working condition that I would not get pressure readings from the three functioning sensors. This was a false statement. After leaving the facility the other three sensors worked fine, as I suspected they would. I felt this was a pressure tactic to upsell the $100+ replacement of the faulty sensor. Not very cool.

CJ, my sales rep, was incredibly helpful and made the buying experience straightforward and efficient. He answered all my questions and made quick accommodations for additional vehicle features. I highly recommend both CJ and Bob Brown and plan to be a returning customer. Thank you for your high degree of professionalism and service

Our first experience with Bob Brown Chevrolet was by and away far the best car buying experience my husband and I have had. We live 2 1/2 hours away so most of our “dealing” was via phone conversations and Joe Toohey made our experience the best it could have possibly been. Would definitely recommend BBC, and ask for Joe!! Thanks for making our trip and purchase hassle free!!

Amazing experience at Bob Brown. Josh is an extremely customer focused salesman, was completely transparent throughout the process. Absolutely positive from day one. Their finance manager Joe Myers is very people friendly, explains all of your options with no hidden content, everything is upfront and available. I would recommend them both without a doubt.

Amazing service. My wife and I walked in without an appointment to get some ideas on where we stand with our lease and options for a new car. Josh Strait and management willingly sat us down, cleaned up multiple cars we were interested in, and worked with us to get us a great deal on an amazing vehicle. We ended up making a deal and walking out that day with a new car! I don’t see myself going anywhere else for future vehicle purchases. My wife got her dream car and couldn’t be happier.

I am so incredibly grateful to Collin and Makenzie for all their help in getting me into my new car!! Collin in sales was so amazing to work with and Makenzie was so knowledgeable when going through all the new updates that I didn’t know about and answered any questions I had with a smile, I could tell she really loves interacting with customers and making sure they are happy with what they are getting! I would highly recommend this duo of people to anyone wanting to purchase a car, they are an amazing asset to your team!!

I am on my 4th car from Bob Brown and the customer service is always at the highest level. I needed a car quickly and they were able to get it done and get me what I needed at the right price. Tim Manning is the best person I have worked with in the car business. Collin did a great job also on this last purchase. The whole operation is top notch.

Merry Christmas to us! Thanks Alberto for the assistance in helping us find the perfect truck.

Patrick was great to work with.

In spite of some confusion and the holiday madness, the Bob Brown service team communicated clearly & got the work done very quickly. The next time that I have a vehicle break down in the Des Moines area, I will be happy to have them do my vehicle repairs again. 😉

I recently bought a 2025 Chevy Trax and worked with Barry Norgaard and couldn’t be more pleased. Barry had a previous corporate career and it shows in his professionalism. My experience was pleasant and he made me feel important as a customer. And hats off to the full customer service team that helped complete the sale, sat in the car with me to ensure I knew how to set the cruise, work the lights and wipers, set up OnStar — from start to finish — I appreciate the service from the team that helped me with my new car. Thank you! If ... Read More

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Google - Dec 20, 2024

I recently bought a 2025 Chevy Trax and worked with Barry Norgaard and couldn’t be more pleased. Barry had a previous corporate career and it shows in his professionalism. My experience was pleasant and he made me feel important as a customer. And hats off to the full customer service team that helped complete the sale, sat in the car with me to ensure I knew how to set the cruise, work the lights and wipers, set up OnStar — from start to finish — I appreciate the service from the team that helped me with my new car. Thank you! If you demand professional service, work with Barry. Top-notch sales representative.

If you’re looking for exceptional customer service, contact Barry Norgaard at Bob Brown Chevy. After listening to what I liked about my old truck, as well as some features I didn’t love on new trucks, Barry was able to find me exactly what I was looking for. Extremely quick responses and energetic about the vehicles the dealer offered (not just the one I chose). The rest of the staff was very friendly, accommodating and fast - highly recommend. Added bonus - the new truck I purchased was loaded with presents for Toys for Tots, as was the rest ... Read More

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Google - Dec 19, 2024

If you’re looking for exceptional customer service, contact Barry Norgaard at Bob Brown Chevy. After listening to what I liked about my old truck, as well as some features I didn’t love on new trucks, Barry was able to find me exactly what I was looking for. Extremely quick responses and energetic about the vehicles the dealer offered (not just the one I chose). The rest of the staff was very friendly, accommodating and fast - highly recommend. Added bonus - the new truck I purchased was loaded with presents for Toys for Tots, as was the rest of the storefront. Barry and team were very proud to be part of the toy drive and I think that speaks volumes about the character of the people/dealership.

Alberto was amazing! I bought my 2019 Chevy Trax 2 years ago and have had absolutely 0 zero problems. The customer service was amazing. Have recommended them to family ans friends.

They said they checked my tire pressure and aired them up to 35 psi but the tire pressure was still low-the exact same readings as before it went in. Makes me wonder what else they said they checked but really didn't.

I bought a 2017 Acadia, back in 2019. From Mike in the used car dept. I just love this SUV, Mike had called me. checking on how I was doing. My Acadia was in the shop, and they couldn't find out why I was getting notifications to take it in. I had been going back and forth for several months. I was upset because my extended warranty had run out, and the repair was still not resolved. Mike made several calls and with his direction, my Acadia has been repaired at no cost. I couldn't be more happier with Mike ... Read More

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Google - Dec 12, 2024

I bought a 2017 Acadia, back in 2019. From Mike in the used car dept. I just love this SUV, Mike had called me. checking on how I was doing. My Acadia was in the shop, and they couldn't find out why I was getting notifications to take it in. I had been going back and forth for several months. I was upset because my extended warranty had run out, and the repair was still not resolved. Mike made several calls and with his direction, my Acadia has been repaired at no cost. I couldn't be more happier with Mike at Bob Brown. I have bought many cars from Bob Brown over the years. It's such a relief knowing when your salesman backs you up! I will be back, for Service and Sales when needed. Thanks Mike for standing behind me! Kim

Definitely grateful I went here for my car! They were gracious to me and speedy with the process. I left with a new car in under 2 hours. Alberto and the rest of the team there are very helpful and professional and I highly recommend this dealership if you're looking for a new vehicle!

They were polite prompt, and were willing to help me with anything I needed I had a key issue that was resolved immediately great dealership

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Alberto is the best to work with. Had everything ready ahead of time so the paperwork process was easy, quick and smooth.

I had a great end of the month buying experience with Joe at Bob Brown used cars in Urbandale. He was very helpful and transparent with my trade deal. He put a lot of time in and kept me appraised in the process. I'm happy with the transaction. Definitely see Joe if you're interested in a vehicle!

Cody Shields was an INCREDIBLE person to work with. He gave us a fair price for both our trade in and purchase of the new vehicle and even went above and beyond by replacing the headphone sets for our new vehicle. Cody made it process so easy and enjoyable. We will absolutely be using him the next time we need a new ride 😎

I came across Bob Brown Chevrolet while rotting on Autotrader looking for an X5 back in August. Within a couple of hours of sending an inquiry, Jamie Scott reached out and was amazing to work with. He was able to graciously answer all my questions, from the condition of the car to sending out the paperwork. He was also very accommodating, being that I am out of state, he let my friend inspect the car on my behalf and bring the car to BMW of Des Moines for a pre-purchase inspection. Needless to say, I purchased the car and got ... Read More

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DealerRater - Nov 27, 2024

I came across Bob Brown Chevrolet while rotting on Autotrader looking for an X5 back in August. Within a couple of hours of sending an inquiry, Jamie Scott reached out and was amazing to work with. He was able to graciously answer all my questions, from the condition of the car to sending out the paperwork. He was also very accommodating, being that I am out of state, he let my friend inspect the car on my behalf and bring the car to BMW of Des Moines for a pre-purchase inspection. Needless to say, I purchased the car and got the vehicle shipped. Jamie Scott made this experience very easy and stress-free. There was no pressure involved whatsoever. He was honest, upfront, kind, and understanding of all my questions, concerns, and requests. Jamie, Joe, and Tim, Thank You for making this a pleasant experience.

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Alberto went above and beyond to sell me my truck. I am not an easy sale and not easily impressed. However, I could not be any happier with the experience of working with Alberto. He was very patient with my month long decision making process. If you need to buy a vehicle, I highly recommend contacting Alberto! He is a huge asset to his employer, an excellent listener, has a great eye for detail and is extremely easy to talk to. Great job Alberto!

I purchased a fleet vehicle for my company and worked with Josh Strait. Josh was extremely helpful, patient, and gave me a tremendous experience. He has earned not just my professional business but my personal car business in the future. Thanks so much Josh I appreciate you!

Very good customer service from Alberto, took care of all the needs for my new vehicle I just purshased very pleased. I would highly recommend going there to service your vehicles go to Chevrolet and buy!

Joshua Strait was my salesman. Great experience. He listened to what I was interested in and steered me to those options. Gave me a lift from the rental company to the dealership to pick up my new car. Highly recommend.

collin smith is second to none! fantastic experience with collin. He is always there even after 2 years of buying a truck from him. I called him to get my truck in for services he helped me right away with no hesitation. got my truck in and out in no time!!!! thank you collin! I really appreciate it!! 10/10 recommend working with him.

Excellent service from everyone!

4th car purchase from Bob Brown. Great service and experience, pricing and financing. Our salesperson Clyde was super chill and bery helpful throughout the process

Today, I traded in my lease car for a new lease, and I couldn't be happier with the entire process! From start to finish, Cole was on top of everything, making the experience seamless and enjoyable. Cole and Bob Brown Chevrolet made the trade-in process incredibly straightforward. The staff was friendly and knowledgeable, walking me through each step and providing a fair appraisal of my current lease. They took the time to address all my questions and concerns, making me feel valued as a customer. The paperwork was handled efficiently, and I was able to drive off in my ... Read More

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Google - Oct 25, 2024

Today, I traded in my lease car for a new lease, and I couldn't be happier with the entire process! From start to finish, Cole was on top of everything, making the experience seamless and enjoyable. Cole and Bob Brown Chevrolet made the trade-in process incredibly straightforward. The staff was friendly and knowledgeable, walking me through each step and providing a fair appraisal of my current lease. They took the time to address all my questions and concerns, making me feel valued as a customer. The paperwork was handled efficiently, and I was able to drive off in my new car! I left feeling excited about my new lease and grateful for the excellent customer service I received. Overall, I highly recommend Cole at Bob Brown for anyone looking to trade in their lease and get into a new vehicle. They made the process hassle-free, and their commitment to customer satisfaction truly stands out. I’ll definitely be back for my next lease!

I have always used Bob Brown Chevrolet for all of my service on all of our vehicles. I have ALWAYS been pleased. Today I used the QuickLube for an oil change and tire rotation. I was truly impressed by the degree of professionalism all of the employees put forth. From the greeting to the thank you's I felt appreciated and welcome. See you again soon - THANK YOU

Best car buying experience ever. Worked with Patrick on a used Bolt EV, and trade in. Went very smooth. Then Aaron worked with us on all of the tech, setting up phones, took the time to push every button (some a few times because I didn't get the concept right away) helped understand how to charge the vehicle. Even answered questions a couple of days later, some new and some repeats. Definitely my best experience in buying a vehicle. Ask for Patrick and Aaron.

Hunter was awesome to work with, very detail-oriented, and always went above and beyond.

Great experience everytime I buy a car thanks to Kyle stone for actually caring and honoring my thoughts and wants and match me to the perfect car thanks bob brown but most importantly thanks Kyle stone.

Joe made my husband and I’s experience with buying our new Trax at Bob Brown Chevrolet super smooth! He was helpful, knowledgeable, and took the time to walk us through everything we needed to know about the car buying process and the new car itself. Would highly recommend!

Love Bob Brown & my new Trax! Joes knowledge and humor had me laughing instead of stressing! He answered all my questions and made the process feel like a breeze! Thank you!

Salesman Kyle Stone was very helpful and great to work with. Finance worked hard to get me the most for my trade-in. Great team all around

This was the easiest experience I have ever had buying a car! Thank you to Alberto for all your work to find the perfect vehicle for me!!

On Sept 30, 2024 My five star rating goes 100% to my sales man, Cole. Great guy. Helpful, knowledgeable and most important, trustworthy. That alone goes along way when it comes to dealing with a sales man. Top notch Bob Brown don't lose him. Let's start with I'm from 5 hours away just outside of St Louis Missouri. I searched all my local dealerships and found 3 trucks my wife liked. All 3 sold before we could get there. After doing a wider search and about to give up. I found my truck 350 miles away at Bob Brown. So I called and got ... Read More

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Google - Oct 10, 2024

On Sept 30, 2024 My five star rating goes 100% to my sales man, Cole. Great guy. Helpful, knowledgeable and most important, trustworthy. That alone goes along way when it comes to dealing with a sales man. Top notch Bob Brown don't lose him. Let's start with I'm from 5 hours away just outside of St Louis Missouri. I searched all my local dealerships and found 3 trucks my wife liked. All 3 sold before we could get there. After doing a wider search and about to give up. I found my truck 350 miles away at Bob Brown. So I called and got the privilege of dealing with Cole. He helped me in every way phone call after phone call after phone call lol. We finally made the decision to buy and set the day for our trip. Nervous and skeptical the truck would still be there Cole set our minds at ease telling us his word the truck is here. upon arrival he greeted us with a smile and a hand shake. Very professional and what I like, comedian. We made the deal for our black with chrome trim 2024 2500HD. Thank you Cole

My salesman, Jason Christensen, was great. We discussed all the options and features I wanted on my new Equinox. He kept me updated on when the vehicle would be delivered. We walked through the process of reviewing the vehicle's features before I took possession, and he coordinated the purchase of my old vehicle with a third party. All parties involved were happy with the experience. This was my 3rd purchase with Jason and 4th with Bob Brown.

My wife was less than organized during this process and the car is for her. Clyde was more than patient with the changes that came through last minute! Erin did a great job explaining everything the new car is capable of. Highly recommend.

Great experience! Our salesmen Alberto and Mike were great and got us the exact right car! Greatly appreciated, thanks, Bob Brown Chevy!

Dealing with Joe K. Was a laid back and informative experience. Will recommend to my friends and family.

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