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Welcome to Bob Brown Chevrolet, Inc.
Bob Brown Chevrolet, Inc. has been your locally owned and operated regional Des Moines truck dealer alternative in Urbandale for over 60 years. We not only offer sales but also assure brilliant after-sales services for your vehicle. We also serve as a great dealer alternative for West Des Moines and Ankeny Chevrolet shoppers near Urbandale. Our commitment to community and service is what brings people to us from all over the Des Moines area. If you have been searching for a Chevy dealership near Waukee or Ankeny, or are shopping for used cars look no further! Come visit the new Bob Brown Chevrolet, Inc. showroom and view our large inventory of used cars, and new vehicles today.
Our Reviews
Jason Christensen was awesome! Highly recommend contacting him if you need any help with buying a new car :)
Went in for a 4-wheel alignment service and honestly I’m very impressed and happy to say that I will be back with the rest of my vehicles for service work. I liked how right away after driving into the service department I was greeted by Sanel he was very kind and helpful and actually made conversation with me! Most places don’t even try to make conversation at all so that was very nice! Shane was very helpful as well he made it quick and easy for what I was there for! No if or buts just straight to it! I was in and out of there within less than 2 hours which is amazing! I’ve been to Karl’s Chevrolet since it’s closer by me and they had me there for 4 hours to do an alignment… I scheduled at about 10:30 and was there sitting for about until 2pm.. the fact that these guys got me out of there before Karl’s just means this dealership is very knowledgeable and quick knowing their customers need places to be! Anyways the alignment is awesome no shakes and steering wheel is centered. My car is a Subaru and even the Subaru dealership in town doesn’t get the alignment this spot on… I’m impressed, I will be back for more services.
I just wanted to give a shout out to Collin Smith!! We initially talked to Collin when trying to decide what mid size SUV would be a good fit for my wife. Though we didn't end up buying from him for her new vehicle, we went back for my new truck! Collin was on the ball through the entirety of both of our purchase inquiries!! He even followed through with the after purchase stuff that I wanted done to my new truck, he even picked it up and delivered it back to me personally!! This kind of customer service is a lost art, but not with him!! Great job sir!! Thank you!!!!
Shane & Bob in service department got me back on the road short notice after a breakdown 7 hours from home. 👍🏻
I recently bought a pre-owned vehicle from Ben at Bob Brown and when I first saw the truck there were a few things I asked him if could be done to it. When I came back to buy it he had gone way beyond and made my truck the purchase of a lifetime. Thanks Ben. If I ever decide to buy another pre-owned vehicle it will be from you guys at Bob Brown. I'll drive the 700 miles to your dealership because, to me, you are my Chevrolet professionals.
I always go to Brock when I want to buy. He’s been with Bob Brown for many years and truly cares. He’ll take care of you after the sale too. Art is always great in making sure paperwork is in order and is careful to check your warranty and keep you informed. Love the video they send of the mechanic showing you exactly what repairs are needed. The place is SO clean
Barry and Bob Brown went out of their way to assist us in purchasing our new vehicles. Barry was very professional and was prompt with communications from the beginning to the end. They found exactly what we were looking for, in our price range. We couldn't be happier and will definitely be repeat customers!
CJ, my sales rep, was incredibly helpful and made the buying experience straightforward and efficient. He answered all my questions and made quick accommodations for additional vehicle features. I highly recommend both CJ and Bob Brown and plan to be a returning customer. Thank you for your high degree of professionalism and service
Our first experience with Bob Brown Chevrolet was by and away far the best car buying experience my husband and I have had. We live 2 1/2 hours away so most of our “dealing” was via phone conversations and Joe Toohey made our experience the best it could have possibly been. Would definitely recommend BBC, and ask for Joe!! Thanks for making our trip and purchase hassle free!!
Amazing experience at Bob Brown. Josh is an extremely customer focused salesman, was completely transparent throughout the process. Absolutely positive from day one. Their finance manager Joe Myers is very people friendly, explains all of your options with no hidden content, everything is upfront and available. I would recommend them both without a doubt.
Amazing service. My wife and I walked in without an appointment to get some ideas on where we stand with our lease and options for a new car. Josh Strait and management willingly sat us down, cleaned up multiple cars we were interested in, and worked with us to get us a great deal on an amazing vehicle. We ended up making a deal and walking out that day with a new car! I don’t see myself going anywhere else for future vehicle purchases. My wife got her dream car and couldn’t be happier.
I am so incredibly grateful to Collin and Makenzie for all their help in getting me into my new car!! Collin in sales was so amazing to work with and Makenzie was so knowledgeable when going through all the new updates that I didn’t know about and answered any questions I had with a smile, I could tell she really loves interacting with customers and making sure they are happy with what they are getting! I would highly recommend this duo of people to anyone wanting to purchase a car, they are an amazing asset to your team!!
I am on my 4th car from Bob Brown and the customer service is always at the highest level. I needed a car quickly and they were able to get it done and get me what I needed at the right price. Tim Manning is the best person I have worked with in the car business. Collin did a great job also on this last purchase. The whole operation is top notch.
Merry Christmas to us! Thanks Alberto for the assistance in helping us find the perfect truck.
Patrick was great to work with.
In spite of some confusion and the holiday madness, the Bob Brown service team communicated clearly & got the work done very quickly. The next time that I have a vehicle break down in the Des Moines area, I will be happy to have them do my vehicle repairs again. ;-)
I recently bought a 2025 Chevy Trax and worked with Barry Norgaard and couldn’t be more pleased. Barry had a previous corporate career and it shows in his professionalism. My experience was pleasant and he made me feel important as a customer. And hats off to the full customer service team that helped complete the sale, sat in the car with me to ensure I knew how to set the cruise, work the lights and wipers, set up OnStar — from start to finish — I appreciate the service from the team that helped me with my new car. Thank you! If you demand professional service, work with Barry. Top-notch sales representative.
If you’re looking for exceptional customer service, contact Barry Norgaard at Bob Brown Chevy. After listening to what I liked about my old truck, as well as some features I didn’t love on new trucks, Barry was able to find me exactly what I was looking for. Extremely quick responses and energetic about the vehicles the dealer offered (not just the one I chose). The rest of the staff was very friendly, accommodating and fast - highly recommend. Added bonus - the new truck I purchased was loaded with presents for Toys for Tots, as was the rest of the storefront. Barry and team were very proud to be part of the toy drive and I think that speaks volumes about the character of the people/dealership.
Alberto was amazing! I bought my 2019 Chevy Trax 2 years ago and have had absolutely 0 zero problems. The customer service was amazing. Have recommended them to family ans friends.
I bought a 2017 Acadia, back in 2019. From Mike in the used car dept. I just love this SUV, Mike had called me. checking on how I was doing. My Acadia was in the shop, and they couldn't find out why I was getting notifications to take it in. I had been going back and forth for several months. I was upset because my extended warranty had run out, and the repair was still not resolved. Mike made several calls and with his direction, my Acadia has been repaired at no cost. I couldn't be more happier with Mike at Bob Brown. I have bought many cars from Bob Brown over the years. It's such a relief knowing when your salesman backs you up! I will be back, for Service and Sales when needed. Thanks Mike for standing behind me! Kim
Definitely grateful I went here for my car! They were gracious to me and speedy with the process. I left with a new car in under 2 hours. Alberto and the rest of the team there are very helpful and professional and I highly recommend this dealership if you're looking for a new vehicle!
They were polite prompt, and were willing to help me with anything I needed I had a key issue that was resolved immediately great dealership
We were traveling from Wyoming to Iowa to visit family when we encountered vehicle troubles, the day before the Thanksgiving holiday. We called the Urbandale dealership and talked to one of the nicest humans - Art Watson. He was wonderful to work with. Unfortunately our truck needed some larger repairs that were going to take a significant amount of time to fix. So, it was time for us to talk with the sales department. We could not have been more fortunate to have been guided to Joe Koebke's desk. He was so wonderful to us, and we are so thankful for all the work he did to help us out. We are LOVING our Chevy Colorado! We appreciate you Art, Joe and Bob Brown Chevrolet! Highly recommend this dealership to anyone looking for a vehicle, or vehicle service (our older truck is still at the dealership getting worked on, and we're confident in the service they're providing).
Alberto is the best to work with. Had everything ready ahead of time so the paperwork process was easy, quick and smooth.
I had a great end of the month buying experience with Joe at Bob Brown used cars in Urbandale. He was very helpful and transparent with my trade deal. He put a lot of time in and kept me appraised in the process. I'm happy with the transaction. Definitely see Joe if you're interested in a vehicle!